Terms & Conditions

Updated: 21st August 2024

Welcome to Digital Agency Omega! These Terms and Conditions (“Terms”) govern your access to and use of our website, digitalagencyomega.com (the “Website”), and the services we offer, including copywriting, translation, and digital marketing services for B2B companies and NGOs (“Services”). By accessing or using our Website or Services, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, you must not use our Website or Services.

1. Company Information

  • Business Name: Digital Agency Omega
  • Address: B 415 BIS Anatihazo Isotry, Antananarivo, Madagascar
  • Email: [email protected]

2. Eligibility

By using our Website and Services, you confirm that:

  • You are at least 18 years of age.
  • You have the legal authority to enter into a binding contract.
  • You will comply with these Terms and all applicable laws and regulations.

3. Services

Digital Agency Omega provides professional copywriting, translation, and digital marketing services tailored for B2B companies and NGOs. Our Services are customized based on client needs and project requirements.

a. Service Requests and Contracts

  • Clients can request services through the Website or via email communication.
  • All service requests are subject to acceptance by Digital Agency Omega.
  • Upon acceptance, a contract will be formed, detailing the scope of work, deadlines, and payment terms.
  • Any additional services or modifications to the agreed scope must be confirmed in writing and may result in additional fees.

b. Service Delivery

We aim to deliver services in a timely manner and according to the agreed deadlines. However, delays may occur due to unforeseen circumstances. We will notify you of any potential delays and work to minimize their impact.

4. Pricing and Payment

a. Pricing

  • Our service fees are determined on a per-project basis and will be outlined in the project agreement.
  • Prices are subject to change; however, any changes will not affect services already contracted.

b. Payment Terms

  • Clients will receive an invoice upon completion of the service, or as otherwise agreed.
  • Payment must be made within 30 days of the invoice date unless otherwise specified in the contract.
  • We accept payments through bank transfers, credit cards, and other methods as outlined on the invoice.
  • Failure to make timely payment may result in service suspension or termination.

5. Client Obligations

a. Accuracy of Information

You agree to provide accurate and complete information to enable us to deliver the Services. Digital Agency Omega is not responsible for errors resulting from inaccurate or incomplete information provided by you.

b. Collaboration

You agree to cooperate with us by providing the necessary resources, content, and feedback to ensure the successful delivery of the Services.

6. Intellectual Property

a. Ownership of Deliverables

  • Upon full payment, the ownership of the deliverables created by Digital Agency Omega will be transferred to the client.
  • Digital Agency Omega retains the right to use the deliverables for promotional and portfolio purposes unless otherwise agreed in writing.

b. Intellectual Property Rights

  • All content on the Website, including text, graphics, logos, and software, is owned by Digital Agency Omega and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, or distribute any content from the Website without our prior written consent.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of the project. Confidential information includes, but is not limited to, business plans, client lists, and project-specific details.

Confidentiality obligations will remain in effect for two years after the termination of the business relationship.

8. Limitation of Liability

Digital Agency Omega is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or Services. Our total liability for any claim related to our Services shall not exceed the amount paid by you for the specific service in question.

9. Dispute Resolution

In the event of any disputes arising out of or relating to these Terms or our Services, the parties shall first attempt to resolve the dispute amicably through good-faith negotiations.

If the dispute cannot be resolved, it shall be referred to arbitration under the rules of arbitration applicable in Madagascar. The decision of the arbitrator shall be final and binding on both parties.

10. Termination

Digital Agency Omega reserves the right to terminate or suspend your access to the Website or Services at any time, with or without notice, for any breach of these Terms or other unlawful activities.

You may terminate the business relationship by providing written notice to [email protected]. However, you remain responsible for any outstanding payments due for services already rendered.

11. User Rights Under GDPR

As a user of our Website and Services, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: You can request access to your personal data.
  • Right to Rectification: You can request corrections to inaccurate data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Object: You can object to the processing of your data.
  • Right to Data Portability: You can request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected].

12. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content, privacy policies, or practices of any third-party websites.

13. Changes to Terms and Conditions

We may update or revise these Terms from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. By continuing to use the Website or our Services after such changes, you accept the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Madagascar, without regard to its conflict of law principles.

Contact Information

If you have any questions about these Terms, please contact us at: